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Customer Service

SMART MADNESS' customer service goal is simple:

We are committed to providing our customers complete and total satisfaction. Every time. Guaranteed.

We pledge to provide our quality products at the lowest cost possible.
We know that saving money is the end game, and at times you may be able to shop for less. We also know that you you may save some dollars by dealing with a no overhead and no product stock vendor- this is ok. Please note however, that this shopping experience usually increases a wait time for product and a higher risk of dis-satisfaction. We at SMART MADNESS aim to give you the lowest cost on everything we sell, to carrying the largest smart car parts and accessories within an arm's reach (that means our warehouse :). If at anytime you find a legitimate vendor selling the same product for less, please let us know and we will do everything possible to match or beat that price.

Need installation, service or maintenance work?
SMART MADNESS is a full service shop- just for your smart car. Come on down to our full service shop to take advantage of doing simply what needs to be done. We are smack dab in the middle of Long Beach in a little town called Signal Hill. It is here where you can see product for yourself or simply get your smart car serviced. We're a few minutes off the 405 and the Cherry Avenue exit. It's easy to get to us and we hope to see you soon!

Please feel free to drop us a line to share your questions or comments here at SMART MADNESS, all thoughts are welcome.

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ABOUT US

SMART MADNESS has been based and located in sunny, Southern California since 2008. We pledge to provide you with excellent, speedy and personal service. We are smart car owners along with a number of small and classic cars, that we personally drive and take on the track. When the smart car was released to the US market we knew there would be drivers like ourselves who would want to make their smart, truly theirs, albeit interior trim, exhaust, car covers, a turbo and more. Our continuous mission is to provide smart car owners the same level of excitement and knowledge that our friends from across the pond have been experiencing for over 10 years.

Whether you need something simple or want to take your smart car to the next level, SMART MADNESS is your One Stop smart car Shop. With over 600+ products, ready to ship or to buy off our shelf in store, we can't wait to help you and your smart car. We look forward to speaking with you or seeing you in person. Come on down or give us a call as we would love to accessorize, customize or personalize your smart car.